Private assistance service — not a government agency. We help prepare and organize applications; all government decisions and fees remain with the relevant authority.

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Legal information

Privacy policy

Last updated: September 13, 2026

Information you submit

We process contact details, service-request information, and documents you choose to submit so we can respond and provide the requested assistance. We do not request Social Security numbers through this website.

Document delivery and retention

Documents submitted through the secure form are processed in application memory and sent as email attachments. The website does not intentionally write them to its public document root or retain them in an application database. The resulting email and attachments are retained according to the policies of the sender, recipients, and their email providers.

Security and abuse prevention

We use validation, request limits, bot verification, and rate limiting. No online transmission is risk-free, so clients should submit only documents our team has requested.

Contact and deletion requests

Contact us at contact@johnexgroup.com or 972-375-8787 regarding privacy questions or requests concerning emails held by our business.